Here is how we do it
By leveraging the latest trends, Pllenty’s PCI-compliant platform allows for simple, seamless integration with a company’s brand and back-end systems, delivering the analytics, ROI and customer experience organizations deserve.
Our platform offers clients a variety of digital channels to better engage your customers. Whether it be SMS, Chat, or Social Media, you can convey your message using communication methods that customers prefer and that result in the best outcomes. The Pllenty Hub offers clients a single sign-on dashboard to easily adopt and deploy this strategy across your entire customer care team.
Pllenty Connect ensures that connectivity into your internal corporate infrastructure is seamless. Using a web service API allows us to maintain a workflow that is flexible and requires minimal technical resources to incorporate. This aspect of our platform delivers the automation and connectivity necessary with any ERP, CRM or Accounting System that is required to keep your business growing.
We know that your brand is paramount to delivering a better customer experience. This is why we work with your team to make sure your brand is integrated throughout every customer access point. Our white-labelling process accommodates the many different facets of your company’s identity. This gives your customers confidence in using your payment system, along with the positive and flexible payment experience they will have when interacting with our solution.
Reporting and Analytics
The reporting engine of the Pllenty Hub is robust and accommodates every aspect of our platform. Our interface is easy to navigate, with a comprehensive archiving feature that facilitates reporting, is flexible and is always available. This component provides detailed, critical information about your business performance and the life cycle of collecting a payment. This data will give you the best viewpoint of your customers’ payment histories and preferences and enhance your existing relationship with them.
the pllenty team
Chief Executive Officer
President and COO
Chief Financial Officer
Chief Technology Officer
Advisory Board Member
Advisory Board Member
124 Merton St. Suite 502