Customization, Intelligence, Choice

Pllenty’s platform puts payments and communications in one place so organizations can extend the experience of their brand through the whole customer lifecycle.

Customization, Intelligence, Choice

Pllenty’s platform puts payments and communications in one place so organizations can extend the experience of their brand through the whole customer lifecycle.

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Here is how we do it

By leveraging the latest trends, Pllenty’s PCI-compliant platform allows for simple, seamless integration with a company’s brand and back-end systems, delivering the analytics, ROI and customer experience organizations deserve.

Communication Suite

Our platform offers clients a variety of digital channels to better engage your customers. Whether it be SMS, Chat, or Social Media, you can convey your message using communication methods that customers prefer and that result in the best outcomes. The Pllenty Hub offers clients a single sign-on dashboard to easily adopt and deploy this strategy across your entire customer care team.

Integration

Pllenty Connect ensures that connectivity into your internal corporate infrastructure is seamless. Using a web service API allows us to maintain a workflow that is flexible and requires minimal technical resources to incorporate. This aspect of our platform delivers the automation and connectivity necessary with any ERP, CRM or Accounting System that is required to keep your business growing.

Brand Experience

We know that your brand is paramount to delivering a better customer experience. This is why we work with your team to make sure your brand is integrated throughout every customer access point. Our white-labelling process accommodates the many different facets of your company’s identity. This gives your customers confidence in using your payment system, along with the positive and flexible payment experience they will have when interacting with our solution.

Reporting and Analytics

The reporting engine of the Pllenty Hub is robust and accommodates every aspect of our platform. Our interface is easy to navigate, with a comprehensive archiving feature that facilitates reporting, is flexible and is always available. This component provides detailed, critical information about your business performance and the life cycle of collecting a payment. This data will give you the best viewpoint of your customers’ payment histories and preferences and enhance your existing relationship with them.