Here is how we do it
By leveraging the latest trends, Pllenty’s PCI-compliant platform allows for simple, seamless integration with a company’s brand and back-end systems, delivering the analytics, ROI and customer experience organizations deserve.
Communication Suite
Our platform offers clients a variety of digital channels to better engage your customers. Whether it be SMS, Chat, or Social Media, you can convey your message using communication methods that customers prefer and that result in the best outcomes. The Pllenty Hub offers clients a single sign-on dashboard to easily adopt and deploy this strategy across your entire customer care team.
Integration
Pllenty Connect ensures that connectivity into your internal corporate infrastructure is seamless. Using a web service API allows us to maintain a workflow that is flexible and requires minimal technical resources to incorporate. This aspect of our platform delivers the automation and connectivity necessary with any ERP, CRM or Accounting System that is required to keep your business growing.
Brand Experience
We know that your brand is paramount to delivering a better customer experience. This is why we work with your team to make sure your brand is integrated throughout every customer access point. Our white-labelling process accommodates the many different facets of your company’s identity. This gives your customers confidence in using your payment system, along with the positive and flexible payment experience they will have when interacting with our solution.
Reporting and Analytics
The reporting engine of the Pllenty Hub is robust and accommodates every aspect of our platform. Our interface is easy to navigate, with a comprehensive archiving feature that facilitates reporting, is flexible and is always available. This component provides detailed, critical information about your business performance and the life cycle of collecting a payment. This data will give you the best viewpoint of your customers’ payment histories and preferences and enhance your existing relationship with them.
our customers
the pllenty team
Richard Kopman
Chief Executive Officer
Devan Moodley
President and COO
Steven Silverberg
Chief Financial Officer
Dan Lee
Chief Technology Officer
Denis Peyregatt
Advisory Board Member
Almin Surani
Advisory Board Member
contact pllenty
124 Merton St.
Suite 502
Toronto, Ontario
M4S 2Z2
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From Repay to Pllenty: FinTech
Start Up Announces New Name
August 12 2019.
RePay Payment Solutions has launched a new corporate name for its next-generation cloud service offering a multi-channel approach to connecting and collecting money. Now known as Pllenty, the name change reflects the company’s new customer engagement platform that reshapes the workflow for the enterprise and the payment experience for the customer.
The Pllenty platform facilitates more choice for customers in terms of when, how and where they pay: Pllenty of options, Pllenty of flexibility. The PCI-compliant platform also puts payment and communications in one place, so organizations can extend the experience of their brand through the whole customer lifecycle. The payment solution allows for seamless integration with a company’s brand and back end systems, delivering the analytics, ROI and customer experience organizations deserve.
Introducing the Next Evolution of Chat
August 12 2019.
We are pleased to announce the introduction of our new chat solution, ChatPay, to our already robust communication suite. One of the key facets in the evolution or our platform is deeper integration between payments and communications. ChatPay is the first of these solutions with more to come.
With Chat Pay, customers can quickly and easily make a payment while utilizing the inherent benefits of two-way communication. We believe the integration of chat with payment will have a profound impact on the customer experience.
Improving the Mobile Experience
August 12 2019.
Pllenty Mobile is the next generation of our already successful mobile application.
The foundation of our solutions is an integrated and seamless customer experience. Pllenty Mobile takes that to the next level. We’ve made improvements that drive users toward self service features which encourage better overall payment habits.
Some of these features include:
￭ Redesigned look and feel to better represent a merchant’s brand to the customer
￭ One-click addition of application to home screen
￭ The ability to schedule or setup recurring payments
￭ Mobile ChatPay capability
￭ Payment reminder feature that allows automatic notification for next payment by SMS or Email
